Canada’s national privacy legislation, the Personal Information Protection and Electronic Documents
Act, applies to all insurance brokerages collecting, using or disclosing personal information.

HIFA Insurance Brokers Inc. is a part of the PROLINK GROUP and we pledge to protect your privacy and
safeguard your personal information.
You have access to our detailed privacy policy on our web site: www.PBNET.ca/hi-fa-insurance-brokers.

The following Corporations are Subsidiaries and/or Affiliates of PROLINK:

• PROLINK Insurance Inc.
• PROLINK Financial Group Inc.
• PROLINK Broker Network Inc. (Including 60 Brokerage Partners)
• PROLINK Finance Company Ltd.
  HIFA Insurance Brokers Inc.

Ownership:
HIFA Insurance Brokers Inc. is an independent insurance broker in which PROLINK BROKER NETWORK
owns a minority interest.

Insurance is a contract of UTMOST GOOD FAITH between all parties of the contract:
YOU (the client) and YOUR INSURANCE COMPANY

Visit www.pbnet.ca for more information.

Sources of Financing:
HIFA Insurance Brokers Inc. recognizes the value of capital growth and business expansion in a very
competitive industry. To finance new initiatives and start new programs, our company and its
shareholders may seek financing from Canadian Banks, Trust and/or Insurance Companies to support these operations. The financial requirements of repayment of such loans do not require, and will not
influence the placement of business with any insurer or Financial Institution.

Broker Compensation by Insurance Companies:
Insurers are most selective when choosing an insurance broker with whom they establish a brokerage
contract. They seek relationships with professional brokers capable of understanding the complexity of
risk management, policy wordings and limitations. Both insurers and clients place the responsibility on
brokers to arrange appropriate protection.

Accordingly, insurers compensate brokers for:
1. Attracting the class of risk that the insurer is interested in writing.
2. Providing complete details as determined by the insurer.
3. Prescribing the type of protection to meet the needs of the client and the interest of the insurer.
4. Addressing all service issues and maintaining communications.

“PROLINK” and “PROLINK—Canada’s Insurance Connection” are trade names for PROLINK Insurance Inc. (doing business as PROLINK Insurance
Advisors in British Columbia and Les Assurances PROLINK in Quebec).

5. Remitting the required premium after deducting a fixed tariff, commission, or fee, as prescribed
by the contract from the insurer.

The compensation for providing these services is as follows:
1. Personal automobile insurance contract compensation ranges from 5% to 15% of premium, or a
flat fee of $250 regardless of the amount of the premium.
2. Liability and property insurance contract compensation ranges from 7% to 25%. Occasionally a
flat fee is charged as identified in an invoice.
3. (OPTIONAL) Risk Management and Consulting Services: $150 to $250 per hour.

Contingent profit commissions are additional compensatory income available to the broker if the
portfolio of business written with any individual insurer is profitable to the insurer. This is a standard
tool used by some insurers to help encourage brokers to select above average clients.

We may receive approximately 1% to 2% of the premium as a contingent profit commission from the
following insurers. Our insurers* occasionally offer small gifts to insurance brokers in appreciation of the
relationship. These gratuities in no way influence the volume of business we place with an insurer.

• AVIVA Canada
• Berkley
• Chubb
• Chieftain
• NTACT
• Coachman Insurance Company
• Echelon
• Economical Mutual
• Encon
• Northbridge
• Royal and Sun Alliance
• SGI Canada
• Sovereign
• Travelers
• Trisura
• ZURICH Canada
• Perth
• Wawanesa Insurance

*Our affiliation with PROLINK Insurance Inc. and the PROLINK Broker Network offers access to these
insurers.

Unequivocally, the needs of our clients govern our risk placement decisions.

Reallocation of Commissions to Group Sponsors for Promotion and Administration Costs:

Program Business (a.k.a. Group Business) is often written with unique coverage and at rates that are
typically 20% less than standard rates. Notwithstanding, we have some group program arrangements
whereby we reallocate a portion of our commissions to a group sponsor in lieu of promotion and
administration costs which the sponsor may incur on our behalf. Such allocations can range between 1%
and 2% of the premium.

If you have questions regarding this or any other matter that pertains to our business:
Please contact our Privacy Officer, Hafsa Bashir at 647-869-3847 or email at hbashir@pbnet.ca.